Terms and Conditions of Use www.rg33laureles.com
Welcome to the website www.rg33laureles.com, operated by Inmobiliaria Éxito Global S.A.S. with NIT 901748527-9, and its physical address at Carrera 80b#33-40 in Medellín, Colombia.
This document establishes the terms and conditions that regulate the use of the Site and the services offered, including the use of our WhatsApp Business line (+57 324 147 1999). By accessing or using the Site, you agree to comply with these terms. If you do not agree, please refrain from using the Site.
1. Purpose of the Site
The purpose of the Site is to offer information about RG 33 Laureles’ furnished and traditional apartment rental services, as well as coworking spaces. It also aims to facilitate communication with clients through WhatsApp Business, promote real estate properties and services, and capture data from users interested in our services to contact them and offer personalized solutions.
2. Conditions of Use
Minimum Age: The Site is intended for individuals over 18 years of age. By using it, you declare that you meet this requirement.
Permitted Use: The user agrees to use the Site and the WhatsApp Business line lawfully, respecting Colombian laws and Meta’s policies.
Prohibited Actions: It is prohibited to:
Send offensive or fraudulent content or content that infringes on third-party rights.
Perform actions that may damage, overload, or compromise the security of the Site or associated systems.
Use the Site for purposes other than those established, such as unauthorized commercial activities.
Intellectual Property: All content on the Site (texts, images, logos, videos, etc.) is the property of Inmobiliaria Éxito Global or third parties who have granted licenses. It is prohibited to copy, modify, distribute, or use this content without prior authorization.
3. Services Offered
Inmobiliaria Éxito Global offers the following services through the Site and the WhatsApp Business line:
Rental of furnished and traditional apartments in Medellín and the Metropolitan Area.
Information on coworking spaces at RG 33 Laureles.
Real estate advice for property rental and sale.
Direct communication with clients to answer inquiries, schedule appointments, and send personalized information.
Services are subject to availability and specific agreements established with each client.
4. Responsibility
Inmobiliaria Éxito Global is not responsible for interruptions on the Site due to technical failures, maintenance, or force majeure events.
The Company does not guarantee the accuracy of information provided by third parties on the Site or through WhatsApp Business.
Users are responsible for the truthfulness and accuracy of the data they provide.
5. Modifications
Inmobiliaria Éxito Global reserves the right to modify these Terms and Conditions at any time. Updates will be published on the Site with the date of the last modification. Continued use of the Site implies acceptance of the updated terms.
6. Applicable Law
These Terms and Conditions are governed by the laws of the Republic of Colombia. Any controversy will be resolved in the competent courts of Medellín, Antioquia.
Privacy Policy and Personal Data Processing www.rg33laureles.com
Inmobiliaria Éxito Global, in compliance with Law 1581 of 2012 and Decree 1377 of 2013 of Colombia, as well as Meta’s policies for WhatsApp Business, establishes the following policy to guarantee the privacy, confidentiality, and security of users’ personal data.
1. Data Controller
Identity: Inmobiliaria Éxito Global S.A.S., NIT 901748527-9, with address at Carrera 80b#33-40 Medellín, Colombia.
Contact: Email: exitoglobal04@gmail.com; WhatsApp Business: +57 324 147 1999.
2. Data Collected
We collect the following personal data through the Site and WhatsApp Business:
Identification Data: Name, surnames, identification document, email, phone number.
Preference Data: Information on real estate interests (property type, budget, preferred location).
Technical Data: IP address, browser type, navigation data on the Site (cookies, if applicable, with prior consent).
This data is provided voluntarily by users when completing forms, sending messages via WhatsApp, or interacting with the Site.
3. Purpose of Data Processing
Personal data is used to:
Manage information requests about coworking services and properties.
Send personalized communications (promotions, offers, appointments) via WhatsApp Business, email, or other channels, with prior consent.
Improve user experience on the Site through analysis of navigation data.
Comply with legal obligations, such as reporting to competent authorities.
4. Consent
By providing your personal data, you grant your express, free, and informed consent for its processing in accordance with this policy. Users can revoke their consent at any time by sending an email to [insert email address] or a message to the WhatsApp Business number (+57 324 147 1999) with the data deletion request.
5. Security Measures
Inmobiliaria Éxito Global implements technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include:
Encryption of sensitive data.
Restricted access to databases.
Periodic security audits. Employees are obligated to maintain data confidentiality, even after their employment relationship with the Company ends.
6. ARCO Rights. In accordance with Law 1581 of 2012, users have the right to:
Access: Know what personal data is being processed.
Rectification: Correct inaccurate or incomplete data.
Cancellation: Request the deletion of their data, unless there is a legal obligation to keep it.
Opposition: Object to the processing of their data for specific purposes.
To exercise these rights, send a written request to [insert email address] with the reference “Personal Data Protection”, including your full name, identification document, and the specific request.
7. Data Transfer. Personal data will not be transferred to third parties, except:
When required by judicial or administrative authorities.
When service providers are contracted (e.g., customer management platforms), who will be obliged to comply with this policy and applicable regulations.
8. Data Retention. Data will be retained for the time necessary to fulfill the described purposes or until the user requests its deletion, respecting legal prescription periods.
9. Compliance with Meta Policies. For the use of WhatsApp Business, Inmobiliaria Éxito Global commits to:
Obtain express consent before sending promotional messages.
Not send content prohibited by Meta policies (spam, misleading content, etc.).
Provide a clear mechanism for users to opt out of receiving messages (e.g., by sending “BAJA” to the WhatsApp Business number).
Comply with applicable data protection regulations, ensuring that data obtained through WhatsApp is treated confidentially.
10. Security Breach Notification. In the event of a security breach compromising personal data, Inmobiliaria Éxito Global will notify the Superintendency of Industry and Commerce and affected users within 72 hours of discovery, in accordance with applicable regulations.
Service Conditions www.rg33laureles.com
1. Description of Services
Inmobiliaria Éxito Global offers through RG 33 Laureles:
Rental of furnished and traditional apartments in Medellín and the Metropolitan Area.
Coworking spaces in Laureles, Medellín, with personalized services.
Real estate advice for property rental and sale.
Direct communication through WhatsApp Business (+57 324 147 1999) for inquiries, scheduling, and follow-up.
2. Contracting Conditions
Coworking and real estate advisory services are subject to specific contracts detailing costs, terms, and conditions.
Users must provide truthful and complete information to access the services.
Inmobiliaria Éxito Global is not responsible for delays or non-compliance caused by inaccurate information provided by the user.
3. Use of WhatsApp Business
The WhatsApp Business line (+57 324 147 1999) is used to:
Answer inquiries in real time.
Send information about services and properties.
Coordinate appointments and follow-ups.
Users must agree to receive promotional messages when interacting with the line.
They can opt out of receiving them by sending “BAJA” to the indicated number.
Inmobiliaria Éxito Global guarantees that messages comply with Meta’s policies, avoiding spam and unsolicited content.
4. Limitations of Liability
The Company does not guarantee the uninterrupted availability of services due to technical factors or force majeure.
Real estate services are subject to market conditions and property availability.
5. Dispute Resolution.
Any controversy related to the services will be resolved under the laws of Colombia, with jurisdiction in the courts of Medellín, Antioquia.